23 Aug 2026
The fake customer
Synthetic customers will be useful only if businesses can keep them from contaminating bookings, ledgers, staff records, CRM histories, and the trust of the people who have to serve real demand.
I'm Mitchell, a full-stack AI Software Engineer.
I design, develop and ship practical AI systems that cut manual work and improve margins. My focus: small, verifiable wins that go live fast, then scale. If you need a developer that knows what to build and why, let's talk.
16 Aug 2026
The quote gets cross-examined
AI will not just help sellers write better proposals. It will give ordinary buyers a cheap procurement department that audits every line item, asks awkward questions, and changes what a trustworthy quote looks like.
9 Aug 2026
The empty slot
The next useful AI product may not look like a copilot. It will watch for wasted capacity — a cancelled appointment, an unanswered call, an empty return truck, a dead hour in the diary — and quietly turn it back into revenue.
2 Aug 2026
The warranty wakes up
Many post-purchase promises are priced as if customers will forget, lose the receipt, or give up. Cheap AI memory changes that: the claim rate becomes a product and operations problem, not just a support problem.
26 Jul 2026
Work needs receipts
As AI vision and reasoning get cheap, the valuable automation may not be doing the work but proving the work happened. The next quiet product surface is the proof layer: photos, timestamps, signatures, comparisons, and exception trails that decide invoices, refunds, claims, and blame.
19 Jul 2026
Friction stops working
Many businesses quietly rely on customer effort as a filter: the people who wait, chase, call back, or argue are the ones who get resolution. AI agents change the economics by making persistence cheap, forcing companies to design for clear delegated resolution instead of human exhaustion.
Projects
- Project
- dex
- Description
- A standalone workflow automation framework for Claude Code that runs ticket-to-PR lifecycles through quality-gated phase loops and worktree isolation.
- Project
- lofield.fm
- Description
- Create lofi beats using natural language. Just describe what you want, and AI generates the music for you.
- Project
- launchonomy
- Description
- A system for orchestrating AI agents to complete "missions" through consensus driven decision-making and workflow automation.
- Project
- pitchplease
- Description
- A Next.js app and Agentic AI workflow for uploading a pitch deck and turning it into a AI generated video, with voiceover and narrator.
- Project
- inbox-triage-extension
- Description
- Triage your inbox with AI-powered email summaries, attachment analysis, and reply drafts - all processed locally for complete privacy.
- Project
- agentic-commerce-protocol
- Description
- RFC: Fulfilment for the Agentic Commerce Protocol - defines the fulfilment lifecycle (order confirmation, shipment, delivery, returns), agent↔merchant messages, and state transitions.
Work
- Company
- AI Product Engineer
- Role
- Start-ups / Scale-ups
- Date
- Company
- Full-stack Product Engineer
- Role
- Start-ups / Scale-ups
- Date
- Company
- UX/UI Designer / Front-end Developer
- Role
- Enterprise Technology
- Date